About Our Hospital
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Where is your clinic located?
We are located at 3602 E. 7th St. in Parkersburg, WV.
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What are your hours of operation?
Our business hours are Monday thru Friday from 8:00 a.m.– 7:00 p.m. Saturday we are open from 8:00 a.m. – 3:00 p.m. Please call 304-422-6971 to book a convenient appointment time.
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What do I do in the case of an emergency and your clinic isn’t open?
After hours you may call A-Vet Emergency Hospital at 304-428-8387, they are located at: 3602 E 7th St Ste 3 Parkersburg, West Virginia 26104 . They are open Monday –…
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Do you offer any payment plans?
Unfortunately, we do not offer any payment plans at this time. We request that you pay for services provided at the time of your pet’s visit. If you have any…
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What forms of payment do you accept?
We can accept any of the following payment methods: Cash Personal Check (with a valid drivers license) Visa MasterCard American Express Discover We also accept most pet insurance plans.
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What’s the best way to schedule an appointment?
Please call 304-422-6971 to book a convenient appointment time.
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Why can’t my pet see the same veterinarian/veterinary technician each time we visit?
We make every effort to accommodate our clients’ requests. However, there may be circumstances that prevent a certain veterinary team member from being available during your pet’s visit. Scheduling conflicts,…
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Can I call and have you fax a copy of my pet’s rabies certificate and proof of vaccinations to the kennel where my pet will be staying?
We’d be happy to send proof of vaccination to your pet’s kennel. Just let us know the fax number.
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If my pet’s problem doesn’t get better, can I get a refund for his/her veterinary care?
Unfortunately, we can’t offer refunds for veterinary care. Our fees cover the cost of examining, testing, diagnosing, and treating your pet. Not all health problems have a straightforward solution. Some…
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What precautions/measures do you take so my pet doesn’t feel pain related to surgery/injury/infection/chronic disease?
Your pet’s comfort is a priority for us. Using our knowledge of pain medication and pain relief strategies, we do everything we can to prevent and manage your pet’s pain…
