April 23, 2013

What are your hours of operation?

Our business hours are Monday thru Friday from 8:00 a.m.– 7:00 p.m.  Saturday we are open…
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April 22, 2013

What do I do in the case of an emergency and your clinic isn’t open?

After hours you may call A-Vet Emergency Hospital at 304-428-8387, they are located at: 3602…
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April 20, 2013

Do you offer any payment plans?

Unfortunately, we do not offer any payment plans at this time. We request that you…
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April 19, 2013

What forms of payment do you accept?

We can accept any of the following payment methods: Cash Personal Check (with a valid…
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April 18, 2013

What’s the best way to schedule an appointment?

Please call 304-422-6971 to book a convenient appointment time.
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May 26, 2011

Why can’t my pet see the same veterinarian/veterinary technician each time we visit?

We make every effort to accommodate our clients’ requests. However, there may be circumstances that…
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May 26, 2011

Can I call and have you fax a copy of my pet’s rabies certificate and proof of vaccinations to the kennel where my pet will be staying?

We’d be happy to send proof of vaccination to your pet’s kennel. Just let us…
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May 26, 2011

If my pet’s problem doesn’t get better, can I get a refund for his/her veterinary care?

Unfortunately, we can’t offer refunds for veterinary care. Our fees cover the cost of examining,…
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May 26, 2011

What precautions/measures do you take so my pet doesn’t feel pain related to surgery/injury/infection/chronic disease?

Your pet’s comfort is a priority for us. Using our knowledge of pain medication and…
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